Originally Posted by finite7777

Day 15 of this grotesque impersonation by IHG as a company who cares about their customers continues, with nothing new as PC customer service continues to recommend contacting Hotels Anywhere customer service-even after being repeatedly told that Hotels Anywhere customer service cannot help.

Dear Mr. Finite7777,

Thank you for your response.
We received your email regarding the Hotels Anywhere booking. However, as we do not have the capability to retrieve the Hotels Anywhere reservation information, we suggest to direct all Hotels Anywhere concerns to the Hotels Anywhere department at 1-866-695-8705 (from the U.S. or Canada).

In relation, we are currently experiencing errors in our website. We are currently working on this matter to fix it as soon as possible. We apologize for any inconvenience this issue may have caused you as we value your patronage.

Should you require further assistance, please feel free to contact the Priority Club Service Center again.

Sincerely,

John Tagle
Account Manager
Priority Club Rewards
IHG

Phone: 1-888-211-9874

John-
Even hotels anywhere customer service cannot book their own reservations, except online, which doesn't work, which is why I asked that you escalate the problem into management at hotels anywhere so I can complete my reservation.
Do you understand?
Not even hotels anywhere customer service can help.
This issue needs escalation to the highest possible level.
Finite7777