FlyerTalk Forums - View Single Post - Funny Story About PDX Security Line & Crews
Old Dec 8, 2011 | 5:17 pm
  #34  
SamuelS
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Join Date: Jan 2000
Location: Canada
Programs: UA, AC, DL, WS, AS, Hotels
Posts: 2,595
Originally Posted by spartanflyer
Hello Flyertalkers!

I also feel like I have to take a moment to say something here.

When I show up at the airport and see that there is no dedicated Medallion line... trust me I groan. I hate nothing more than having to try and get to the front of that security line. Unfortunately, its just the way it is. I'll point some things out for your other consideration.

As a DM FC pax we pay extra to express our loyalty to one airline - DL. We also pay for upgrades or $150 to get tickets changed when our clients plans change at the drop of a hat. We don't get paid for any activity other than sales, that includes arriving at the airport, completing reports, battling security, wating in line, sitting in the gate area, waiting in line, getting shoved into our seats, checking bags planeside because someone didn't want to pay the $25 to check their oversized carryon, seating issues, etc.
This is all unpaid time for us as well. Fair enough, we know the deal and generally don't like to complain about such things.

However, we do work long days. Usually we arrive the night before because we can't count on the airline always getting us there on time, jump in bed, and then get up early the next day to play the same game. It is unreasonable to expect us to leave our hotel rooms an hour earlier so that we can stand in a line. That would lead to all sorts of issues (such as having the doors close exactly 20 minutes before the flight and being denied boarding). Our clock starts ticking from the time we leave home, but we are only paid when we can sell the client something and provide our company revenue to keep us flying.
P.S: That 9 hours behind the door is literally that. Behind the door. In that nine hours we have to shower, sleep, complete reports, call clients in other time zones, get up, fix our faces, get dressed, etc. That is not 9 hours of sleep.

Now I agree that is would be nice to ask if we could cut in line. "May I squeeze in front of you, please?". Unfortunately, FA's are not always kind enough to say "Yes, you may". If we tried that we would be bluntly told "No you can't". At that point it becomes even more rude to step in line in front of them anyway. We would love to arrive at the airport 20 minutes before boarding. Also, we may not be your preferred pax, but we are someone else's and YOUR crew did have to do the same thing at some point. I can only imagine the posts I would be reading on these very forums if you were denied boarding 5 minutes before scheduled departure because no one would let them cut the security lines. Imagine how irritated you would be if you missed your connecting flight because you were stuck at the back of a security line.

I would love to walk to the front and squeeze in. I would turn around and give an apologetic smile and say "Sorry, no Medallion line in this airport.". It just is what it is.

None of us would be doing it to be rude. We would be doing it because we need to get on the plane to get to our destination and provide for our families. Medallions have very few "perks" left. While I find it hard to consider "skipping to the front of the security line for business and getting dirty looks thrown at me" a perk I would find it harder to imagine coming to the airport even earlier and reducing my rest time just so I can stand in a line.

Kind of looks similar from this side.
Peace out.
The difference is that you are not deemed a safety critical position, and your day is not regulated by Federal Aviation Regulations pertaining to minimum crew rest and maximum duty days.

It doesn't matter if your company gives you a gruelling schedule on the road or you are a DYKWIA-million-mile-a-year-kryponite-medallion. Unlike flight crews, your company will not have to cancel part of it's daily operation if you had to turn up early to check-in and only got 6 hours in your hotel room.
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