Just finished 2 stays in Seattle and 4 in Europe.
First Seattle stay shorted me about 50 points. Second stay posted correctly.
In Europe...
1st stay: correct
2nd stay: shorted me about 50 points
3rd stay: shorted me about 240 points
4th stay: has not posted correctly..is showing like 50 points instead of several thousand.
This is REALLY getting tiresome. How hard is it to make the computer software read: Rate paid without tax X 6.5 = points posted?
Now I get to make yet another phone call like last time I went through this, and have some agent get testy and argue with me about calculations and currency exchanges and finally just tell me that they are posting the points since they are so measly they are not worth arguing over.
Last edited by antonius66; Dec 8, 2011 at 5:46 am