Reservation but no car
Got off the plane in ANC regular time, no delays. When I get to the Hertz counter they tell me they have my reservation but are out of cars.
So much for renting with Hertz 50 times a year (40 at this location this year).
I was planning on asking about status matches for my team to Hertz this week. I'm mad enough I might be the one status matching for next year.
Heck the didn't even offer me points