Originally Posted by WineCountryUA

What different response were you expecting?

You had a economy ticket (once the flight was missed the upgrade was gone), there was no economy space, you chose to purchased a F ticket and was charged the fare difference (and appears no change fee).

Believe the UA "flat-tire" rule has essential been replaced with the new standby / same day change rules. But with no economy seat available there was no SDC option.

I'm sure you could have standby for a flight without a confirmed seat for no fee but that's not what you chose.

For others -- did CO have a "flat-tire" rule -- free standby for anyone who missed a flight but got to the airport within 2 hours of the orginal flight?

Originally Posted by bologna1767

Hi everyone-

Id never had the experience of missing a flight until about two weeks ago, so Im hoping maybe you all can enlighten me about the flight tire rule, and why it didnt apply to me....

My alarm didnt go off, so in the cab on the way to the airport, I called the elite line & the agent said she could put me on the next available/only available CO operated flight, which sounded good to me. My orig flt was booked in econ & upgraded to R. Agent told me that the only seat left on the flight was in F & that she would have to reticket (& of course charge me the difference.. about 1K) the entire thing. I was already checked in for the orig flight if that matters.

Im not sure what additional info I should give to figure it out, but Im happy to give it. I would like to know: why didnt 'flat tire' apply here (or maybe just more about the flat tire rule in general) ? Did I do something wrong in the process that made it impossible for her to apply the flat tire rule/ Was this all done correctly (on the agent's part? on my part?)

Other than double checking my alarm is there anything I should do differently next time Im in this situation?

Thanks!