Originally Posted by
sxf24
The simple truth is that neither airline was going to flourish on their own, or even for that matter, survive. While painful, the merger was critical to maintain a leadership position in the industry. From all objective measures, UA is the best positioned legacy carrier. Recent financial performance seems to indicate that things are going pretty well right now too, despite what many on this board say.
I agree that the industry had excess capacity, and mergers were inevitable. What isn't inevitable is lousy coffee, crappy boarding procedures, and treating elites poorly. The new United could make money and not go down that road, but for some reason, they are.