FlyerTalk Forums - View Single Post - Credit for non refundable tickets due to severe family illness?
Old Dec 4, 2011 | 5:41 pm
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GoAmtrak
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Originally Posted by zrs70
Here's the document. Says that change fees are waived in case of serious illness of family member.

http://www.united.com/ual/asset/COC21Nov11final.pdf
And here's a summary of the applicable policies.
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