FlyerTalk Forums - View Single Post - Credit for non refundable tickets due to severe family illness?
Old Dec 4, 2011 | 5:30 pm
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mahasamatman
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Originally Posted by zrs70
I wouldn't depend only on the fare rules. Take a look at United's contract of carriage. I believe there is a clause for family illness.
That may work, though the appropriate section of the CoC (Rule 270) is a bit confusing and self-contradictory when it comes to illness of an immediate family member who is not flying. I would call UA and specifically ask for a waiver under Rule 270.
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