Originally Posted by
Xandrios
What defines a good seat? Isn't that personal and different for each passenger? How do you expect AF to know that you prefer a seat in the front, while somebody else prefers something further back?
Sure, airlines do not know individual seat number preferences. However
- Airlines that care about their frequent customers have their basic preferences (window, aisle) on file
- Usually pax prefer more legroom to less legroom
- Usually pax prefer sitting in front than in the back, it makes boarding and unboarding faster
- Usually pax prefer not being stuck in the middle seat unless traveling with neighbouring pax
- Usually pax prefer to sit with their travel companions rather than have them somewhere completely different in the cabin
Most well run airlines reflect this in the way that they leave the most "desired" (=defined by the above experience) for high status pax. Some even go as far as blocking middle seat next to their high status pax in Economy unless the flight is full.
Thus, without knowing individual preferences Air France could give the "better" seats to their Plats, Golds, etc. And I had the impression that they did. Seems no longer to be the case.