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Thread: Hilton Customer Service Terrible!
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Old Dec 4, 2011 | 2:38 pm
  #2  
Jeeves
 
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
Posts: 3,399
Perhaps this is semantics but I think your frustrations have been with customer service/reservations and not management. The poor customer service at Hilton was one of the reasons I shifted most of my business to Hyatt.
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