Originally Posted by
CountinPlaces
If I were you, then I would request a statement credit for your annual fee. How can they charge you a fee when you are unable to use your card. Besides, even though the amount of time is short, it is horrendously embarrassing to have your card declined. I guess it is far too normal these days, but not for me.
So far my only trouble has been a weird looking monthly statement and a 25 minute wait time on hold calling to clear up the matter.
For this ownership transition....so far, not good......
Frank McNamara is rolling in his grave. THE WHOLE FREAKING REASON FOR CREATING THE CARD ... avoiding embarrassment in a restaurant.
The lovely folks in Montreal seem really frustrated ... empathetic and apologetic, but you can tell they are getting frazzled too.
What I don't understand ... M&I bank is a full Visa/MC issuing bank. Why didn't BMO just put these cards under the existing M&I infrastructure?
I haven't had any usage problems - payment issues, yes, but my card works as usual.