At the risk of sounding flippant - I don't think we have to look very hard for it!
However, I do hope we can do a better job isolating it..
I'm forgetting what I've said where over the past three days (and thank you Jailer for suggesting we centralize to this thread) - but my point is that we've tried the "take it to email" - repeatedly w/ no discernable effect. We've tried "let's calm down and remember why we like each other" - repeatedly - and with only short term effect.
We need a process that is predictable, understandable, and sustainable and that at a minimum isolates the flames that some find such entertainment in. A remote secondary benefit (because again, we're dealing w/ humans here) might be that if the audience for the flames decreases, so will their frequency.
[This message has been edited by svpii (edited 03-04-2001).]