Originally Posted by
Mike Jacoubowsky
There doesn't have to be a contractual or regulatory obligation for sound business decisions. But the quote
"The question was should airlines be on the hook for a planes inability to not make the scheduled distance do to wind. As a consumer, I say they owe the pax compensation."
is an interesting one, because it says that United should be responsible for weather delays. Because, after all, wind is simply weather, no different from a sudden thunderstrom that blossoms over ORD or DEN and messes things up everywhere down the line. An airline makes allowances where it can, but even those allowances results in delayed and even cancelled flights. Are all those passengers owed compensation?
Are you paid and/or work for an airline or any affiliation to the travel industry other than paid passenger?
In this case, weather is not the reason the flight, of which passengers paid for non-stop service was delayed. United can't control snow storms, atc congestion, etc.
They can however choose equipment that will complete the trip as paid for or load more fuel. United is making known decision that fuel load and/or aircraft selection doesn't guarantee nonstop flight even though that is what they charge customer for.
United decision making plays active role in flights not making it.
If you think it's fair that when I choose a more expensive nonstop flight and lose out because UA loses gamble with their strategy I say your crazy. United can modify their plan to avoid the nonstop so wins issue is nonfactor.
Otherwise it's like selling someone getting a car paint job and if they don't buy enough paint they tell customer they will get rest of job done when next shipment comes in, here's your keys.