I understand the frustration with not being able to receive the forum updates. As an administrator, I rely on forum updates as an easy way to monitor the very many forums I look at every day. This issue is impacting us internally as well. I really do get it.

And this truly is as complex of a technical issue as has been stated here. I speak with our tech team on a regular basis about this. I assure you they are doing everything they can to diagnose and resolve the problem.

There has been a workaround posted here by a knowledgeable longtime FTer that seems to work for most people. It may not be the best solution for everyone. I get that too.

For the time being I do not have an ETA for when a solution will come. Until we know what's actually happening, we can't resolve it, and that's the part of this problem we're stuck on.

All the information that you have posted here is very helpful. We won't close this thread for that reason, and because it's an ongoing technical concern (which is the purpose of this particular forum), and because this is the place we will announce the resolution when we have it.

I will stay on top of this internally, and get information out to this thread as I have it; meanwhile, I truly appreciate the help and the patience that has been displayed here by the users affected.

Paul
Community Manager