FlyerTalk Forums - View Single Post - Richard Branson's thoughts on AMR Bankruptcy

Dec 2, 2011 | 5:58 am

#23

wboll

Join Date: Jul 2005

Programs: AA: ExPlat, Virgin: Silver, Midwest, US Airways: Gold, NW, Lufthansa: Freq Trav

Posts: 276

Quote:

Originally Posted by TWA Fan 1

Name an airline executive anywhere in the world who would react otherwise...

What AA could have learned about customer service from TWA. Maybe things would have been different.