FlyerTalk Forums - View Single Post - Richard Branson's thoughts on AMR Bankruptcy
Old Dec 2, 2011 | 5:58 am
  #23  
wboll
 
Join Date: Jul 2005
Programs: AA: ExPlat, Virgin: Silver, Midwest, US Airways: Gold, NW, Lufthansa: Freq Trav
Posts: 276
Originally Posted by TWA Fan 1
Name an airline executive anywhere in the world who would react otherwise...
What AA could have learned about customer service from TWA. Maybe things would have been different.
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