FlyerTalk Forums - View Single Post - PC Website, is it just me or is it really messed up.
Old Dec 1, 2011 | 11:57 pm
  #357  
mnredfox
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Originally Posted by kleinms
I have complained via email & phone numerous times over the past couple of months. No attempt at all by IHG to correct their website issues. Yesterday, they asked for "private" survey. I left my details for them after ripping the website apart. Hard to believe that such a large hotel group seems to make no attempt to fix their issues or respond to customer complaints about it. I have 6 current reservations. Can't review or change a single 1 online.
Have you used holidayinn.com?
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