I have complained via email & phone numerous times over the past couple of months. No attempt at all by IHG to correct their website issues. Yesterday, they asked for "private" survey. I left my details for them after ripping the website apart. Hard to believe that such a large hotel group seems to make no attempt to fix their issues or respond to customer complaints about it. I have 6 current reservations. Can't review or change a single 1 online.