FlyerTalk Forums - View Single Post - OLCI: A valid eTicket coupon cannot be found

Dec 1, 2011 | 4:00 pm

#4

FriendlySkies

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Join Date: Nov 2009

Location: Northeast Kansas | Colorado Native

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Posts: 22,604

Quote:

Originally Posted by UA-NYC

I think I've had this happen - hang up and call again, see if you can't get a different, more empowered agent. Hate having to rely on dealing with it at the airport.

Is there a Web Support-equivalent on CO? They always seem to fix little bugs like this on UA.

I waited about an hour and called back. Agent seemed nicer than the first one, but said that due to UA not reissuing tickets when people get upgrades, FS-Mom would have to wait until the airport..