Good news. As most of us FT's often do, I called Cust Svc today to let them know that the Hyatt Place Jacksonville forgot my Platinum Amenity for a stay last month. Instead of the normal 500 points, they posted 750 points because guests will now receive extra points when the hotel doesn't do it right the first time. What a clever incentive for the properties. They are charged extra $$ for their omission.
No surprise, that got me an additional 750 points because only 2 of my last 5 stays had posted properly. This policy began sometime in mid-October, so check your Hyatt stays and be sure to ask. I miss the G1 bonuses, but here's a little something.
Seriously, let's hope we can count on Hyatt to post points more accurately in the future.
