Thanks, everyone, for your replies. I've come up with an idea, I think "we" should create an FAQ for each FF Program, listing the common questions/answers for the questions we see coming up time and again. Even just questions with links to threads would be cool, since they could then be brought up to the top, if similar questions arose. These FAQ pages could be linked in a very obvious location (such as in the description for thr forum) and also the "Help Desks" like PremEx and FewMiles have created could be there, too.
I'd be willing to help set this up, and compile the links for a few of the forums which I am most active in.
Anyone else like this?