Although even having UA handle the ground services causes problems.

AC really needs to step back and work on the consistency of their product. The entire flying experience should be very similar, regardless of whether I fly out of St. John's, Toronto, Sydney, or White Plains, whether I'm on any one of the 767s, an A340, an A320, or a CRJ.

Perhaps we will see some improvements now that things seem to be stabilizing after 2.5 years of turmoil.

[This message has been edited by StuMcIlwain (edited 05-29-2002).]