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Thread: Checking in on-line
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Old Nov 30, 2011 | 4:02 pm
  #5  
honmani2
 
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Originally Posted by USFdonWill
From my understanding, the reason behind the issue is that your ticket is out of sync. When you get an upgrade on a UA flight, UA does not reissue the ticket to reflect the new class of service. On the other hand, CO will reissue a ticket when there has been an upgrade. Currently, this problem will persist till we are under one reservation system.
This may be true but I had another itin last month where CO was my first flight and UA on the second and third legs. I was waitlisted for upgrades on the UA flights so wanted to check in earlier so I had the edge if it came to a "tie breaker."

I still couldn't check in on line and had to wait until I got to the airport.
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