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Old Nov 30, 2011 | 1:29 pm
  #1  
honmani2
 
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Checking in on-line
Over the past few months, I've been on four mixed UA/CO trips. Whenever the first segment is on CO, I always get this message when trying to check in online:


We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance.


I call CO and they can't explain why this is so. Today, the agent said that because I'm upgraded from SFO-LAS (a UA flight), this is why I cannot check in the HNL-SFO flight (a CO flight).

Huh?

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