Originally Posted by
Thrillington
The young man that checked me in said that they rotated to different airlines as a group during their shift. He did speak English very well. The GA's did not appear to be AA employees either.
That is not good! Has anyone cleared an SWU at the gate in PVG before? I don't think the EXP agents are able to handle this once the flight is under airport control. The last time I had a late clearing SWU, I was told only the GA could process it, and she spent about 30 minutes on it.