Originally Posted by
dcpatti
The way I read this story is that the passenger did not complain until after they were up in the air, which really does limit the options for fixing things.
And if you can believe the CNN story, basically it restates what we already know - unless you make them address the issue before you take off, pound sand will be the response you will get.
It seems they count on people being non-confrontational - and your discomfort doesn't really concern them. While it's not PC, nothing will change unless people stand up for themselves - as politely as possible, of course.
200 bucks doesn't begin to cover the problem this guy had.