Correct, which means that if they didn't post by the fifth week and sixth day, they weren't breaking their promise. Once Thanksgiving passed, they were late. Giving two more business days after a holiday to a bankrupt company that gave away $40+ worth of miles (to most people) for merely deleting a few emails over a few months is not exactly putting you out. Complaining, on the other hand, will only decrease the likelihood they will make such generous offers in the future. I simply don't get the entitlement mentality.