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Old Nov 29, 2011 | 12:23 pm
  #256  
gemac
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
Originally Posted by mooper
So you expected them to, on a day where most workplaces are thinly staffed or even closed, run the batch and process everything just because it was due hours before? Yes, you can make an argument that they said they'd post six weeks after, so they should post the minute those six weeks are up - but really - cut at least 2-3 business days slack. Reasonable, no?
Actually, they didn't say they'd post six weeks after, they said "within six weeks". There was no requirement to wait six weeks. The promo started July 7. Anybody who signed up July 7 would hit the 90 day mark October 6. So they could have started posting October 6. They already cut themselves 30 business days of slack (the "within six weeks" after members satisfied the promo requirements. That 30 days of slack would have ended Nov. 17.

Now, they have cut themselves an additional 5 or 6 business days of slack, and still haven't completed posting what they promised. I have 500 out of 2500. Mrs. Gemac has 500 out of 3000.

I'm not complaining yet, but it would be nice if they continued posting until all miles owed are posted in the next couple of days. There is a critical difference between miles like this posted before December 1 and those posted after that date.
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