FlyerTalk Forums - View Single Post - AMR files for Chapter 11 / Horton named Chairman and CEO (29 Nov 2011)
Thread: AMR files for Chapter 11 / Horton named Chairman and CEO (29 Nov 2011)
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Old Nov 29, 2011 | 7:45 am
  #147  
amolkold
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Originally Posted by InPlaneSight
Quote:
Originally Posted by Panamajon513
Hopefully it continues business as usual. I love AA and had yet another positive experience on Sunday with an agent at the PLT call center who waived a fee for me. Flying AA once a week for the rest of 2011...and looking forward to Maya's new promotions!

What! Waiving a fee means taking needed revenue away from American Airlines. Appreciating someone for doing that, seems odd!
Which is more important -- a $25 or $50 fee, or keeping the business of a PLT member?
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