Originally Posted by
beduin
We are not talking about responsibility here. We are talking about human circumstances that require humane reactions. I need an airline that could value a customer more than the business level. As much as I value the airline personally, I expect the same on their part too.
Whereas they simply expect that you will arrange to get hold of the money before your flight or , perhaps, get someone else to pay and then reimburse them
I think that there is no merit to a complaint that the airline would not allow travel without paying for it