FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Nov 29, 2011, 1:25 am
  #938  
nacho
FlyerTalk Evangelist
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Originally Posted by kaka
how would they know you've had an approved claim? you've given them your PC#?
all i've asked was if i was connected to someone else (my +1)... i've used a CC from another country but the same matching site tho. not that its against any rules but i just said no to play safe. aafterall they need not know.
I had exactly the same experience - Mr. Nacho got a succesful BPG for a property, then I filed one with the same property for the same day (we thought we needed an extra room for the kids). Then one got through but the other didn't. When I call BPG they said, 'There is already one claim approved for that property on the same day by the name of Mr. Nacho, and that I have had an approved claim within 30 days'.

Don't know how they link all the info together.

I filed the claim BEFORE the changed the rules but when they approved it the rule had changed.
nacho is offline