FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Nov 28, 2011, 10:22 pm
  #936  
kaka
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Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Originally Posted by LegalEagle
I have had the same experience of the lower rate almost instantly disappearing off the 3rd. party website. Booked the lowest rate for the Chicago Indigo (it also luckly was refundable) only to have the claim disapproved because I had an approved claim within 30 days of the check-in. However the BRG telephone agent said other than that, it would have been approved. Mrs. Legal Eagle, whose shopping trip to Chicago it was to have been, then attempted the same reservation only to find the 3rd. party website had pulled its lower rate.
how would they know you've had an approved claim? you've given them your PC#?
all i've asked was if i was connected to someone else (my +1)... i've used a CC from another country but the same matching site tho. not that its against any rules but i just said no to play safe. aafterall they need not know.
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