Flown on VX during the Veteran's Day weekend. There were website issues galore, the check-in process had to be completed at the airport and the flight was the worst I've been on. It was major failure with operations on a Sunday night. I complained at airport check-in and I guess VX heard me and others. Within 3 days, the compensation points were distributed into my account.

That Sunday night of my flight, there was almost nonstop turbulence on a transcon flight together with a parking error at the gate, where the plane was misaligned to the jet bridge. I thought the flight crew must have been new to the route and to the airport terminal as well. I almost thought the compensation points were due to the bad flight rather than website issues.