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Old Dec 12, 2000 | 7:10 pm
  #22  
SemiElite
 
Join Date: Sep 2000
Location: Central Coast, NSW, Australia & Scottsdale, AZ
Programs: UA Rif Raf (Defrocked 1K), CO Lead (Former Plat), QF Bronze
Posts: 1,304
Originally posted by eastwest:
Quote from a meeting at work today . . .

"Customer Service isn't a department -- it's an attitude."
Unfortunately, with most airlines, it's an oxymoron!



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"An upgrade, an upgrade! My kingdom for an upgrade!"
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