What's the reasoning behind having so many greeters/ shop attendants present? And I found it odd that the greeters simply stood in place at designated spots throughout the store, not moving around or socializing with each other, when the stores were empty.

The customer service experience in Shanghai/ China/ Asia was very different than the retail experience of America, and even of Europe. How shop attendants presented themselves seemed very controlled and managed. One thing that struck me was how shop attendants kept their hands clasped in front of them when idle and not behind them.