FlyerTalk Forums - View Single Post - "We are unable to honour your seat purchase. Your fee will be refunded."
Old Nov 27, 2011 | 8:53 pm
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Sopwith
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Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
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"We are unable to honour your seat purchase. Your fee will be refunded."

When I bought the ticket I tried to book and pay for a preferred seat. It wouldn't work. After a couple of tries I called the agent and together we figured out that the seat map shown on the web site doesn't match the a/c type, hence the error message. The flight is almost full, and they're just figuring this out now?

So she books me into a seat I want, which is a regular aisle seat near the back of the bus (no aisles available anywhere further forward). So no fee applies.

Then this message pops up when I check in and I'm slam-dunked into 16A, which doesn't recline due to the emergency exit row behind. Not b....y likely on a 5 hour flight. So I scramble and manage to snag an aisle seat across from the one I thought I had, which is now shown as occupied on the seat map, even though there are a dozen or so unassigned seats nearby. Not sure what happened, since there appears to be no change in a/c.

I'll be fascinated to see who I got bumped for.
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