Originally Posted by
garykung
And please keep a open mind when you read it...
OK, I've read the reports, and kept an open mind. I'll comment on only one item, leave the rest for others. You previously reported here that, on your very first CX flight in your life,
Originally Posted by
garykung
1. Did not offer business check-in until insisted (2 GAs actually kicked me to bag drop).
However, after reading your report, it appears that you didn't go to the business class check in desk. And when you finally did,
Then I walked toward to Business Class check-in. The agent there was fantastic.
So, if the rest of your complaints about CX service are of the same ilk, well, I'll leave the readers to draw their own conclusions.