Originally Posted by
mjp3md
The new HyattLex48 handed me a letter at check in Friday that specifically stated tax and tip were not included in the Diamond breakfast and my responsibility.
I had booked the AAA breakfast rate, so they told me to use that letter, as that breakfast was exactly the same but *did* include tax and gratuity.
Wow, the apparent lack of consistency is crazy, especially when it's actually written in writing. I'd take a photo of that letter and send it to GP Concierge.