I guess I fall into the same camp as PremEx, Catman & QL (even you too Mr Nuts you J31 loving guy) as this is still my most frequently visited web site and I tend to focus on UA, Community and Itineraries. However, some forums such as "The Buzz" don't interest me at all anymore.
It is invevitable as the community grows the dynamics of the conversations change. I agree with Merry on the trashing customer service comments. I would like to think FT is above all that. And perhaps I am too quick to defend my favorite airline, but they take very good care of me and while they are not perfect it is still very good. Like I am perfect myself anyway.
Yes, it is different place from that I stumbled across than back in the fall of 1998, and it is still a gem of a site. But then again, would we all still be here if it had changed for the worse.
Merry, I'm glad to see you back again. Tree, where are you?