Flight/Origin-Destination: DCA - YYZ
Date: 24 Nov 11
Cabin: J
Status: *E

Pre departure
Was check in quick and efficient? Yes, but the passport swipe reader was misbehaving.
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A in DCA. But not busy.
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? No lounge in DCA in Terminal A. Sigh.
Was priority boarding offered (if applicable to your status) and efficient?
Yes.
If there was a delay, did the gate agent provide timely updates?
N/A no delay.

Onboard - J cabin:
Were the crew professional & well groomed? Yes. An exceptionally personable but professional SD on this flight.
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes.
Was a pre-departure beverage offered on the ground? Yes.
Did crew offer to hang your jacket? Yes.
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes, and only one choice for meals.
Did crew offer a hot towel prior to the meal service? Yes. And it was HOT again.
Approximately how long after take off did it take for the first meal service to be completed? 30 minutes.
How was the quality of all the meals? I was surprised to receive a hot chicken fajita type thing on an ERJ. But it was very nice and I was VERY hungry. I could have eaten 6 of them, but J was full.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes, but I declined.

Post departure
If you have checked baggage, did it arrive within reasonable period of time?
For once it took less than half an hour for the luggage to arrive. About 15 minutes which is a record for Pearson for me.

Overall experience/any other comments
Another really pleasant flight and the SD recognized me in the terminal and said hello which while not necessary was kind since she was off the clock. It's a good thing when someone still in uniform for AC acts like a representative of the company even if they don't have to as part of their job.