Flight/Origin-Destination: AC563 SFO-YVR
Date: Nov 18, 2011
Cabin: J
Status: E

Pre departure
Was check in quick and efficient? Average
Did you use priority security (if eligible) and if so, was it quick and efficient? No. Don't think *G is eligible at SFO International terminal
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks?
Nope, but used the Delta one, woot~
Was priority boarding offered (if applicable to your status) and efficient? Offered and average-ly efficient
If there was a delay, did the gate agent provide timely updates? No delay

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? No delay
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Both distributes. I think the meal order was taken in the air
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1h45m
How was the quality of all the meals?

Below average. The strawberry cheesecake didn't taste so good (tastes like Y food back in the day). SD was apologetic that he didn't plate the salad on my tray because he claimed the salad looked absolutely horrible (like previously frozen + rethawed). Promised to find me some sort of alternative from Y but never did.

Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yup

Overall experience/any other comments

I typically have a coke when I fly. This is the first time EVER that I've ever been offered a lemon with it. Definite kudos to the SD!!! :-::-::-: