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Old Nov 22, 2011 | 1:51 am
  #14  
kaushik123
10 Countries Visited
20 Countries Visited
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20 Years on Site
 
Join Date: May 2005
Location: SFO
Programs: SQ QPPS, *A Gold, EK Skywards Gold
Posts: 691
Originally Posted by khalid26
Do you mind sharing how you got that done?
Hello All,

I wanted to share my status match experience with EK. Yesterday, I just got my Skywards Gold status after being status matched to my SQ PPS Club (* A Gold) membership. Prior to this I was only a regular Blue member with only 1 flight (BKK-HKG) in F credited on my EK account.

Majority of my flight miles on SQ were on Y (about a trip a month from SFO-Asia) for the past 6 months and 2 SQ RTW's in F + 1 J class RT from SFO to India in the past 18 months. Here are the steps that I followed :

1) Sent a message through Skywards.com stating that I travel international extensively and attached a copy of my PPS statement showing the flight credits. I did emphasize in my note that SQ PPS Club membership is based on $$ spent on premium travel not on miles earned.

2) Called up Skywards customer service 2 days later and was informed that my request is in the system and that it was forwarded to EK Regional Sales office in California (my residence) for review.

3) Immediately hung up and called the SF Sales office. Person I spoke to was very helpful. She mentioned they had not received an email from Skywards CS but took down my info and requested me to forward the text of the email that I sent via Skywards.com and the attachment with my account statement to her email id.

4) She sent me a note within 48 hours stating that I was now gold - and I was able to verify that by logging into Skywards.

All in all a very positive experience with the status match. Currently on vacation with family in Cape town and flying back to SFO in Y - hope to make use of the priority check-in and lounge access in DXB! ^
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