FlyerTalk Forums - View Single Post - Now I'm not receiving any FT email
View Single Post
Old Nov 21, 2011 | 2:13 am
  #219  
jackal
FlyerTalk Evangelist
1M
60 Nights
50 Countries Visited
20 Years on Site
 
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S+, Choice Platinum
Posts: 23,319
Originally Posted by stimpy
Huh? I'm pretty sure it's all members and it's been going on for what, a year now? It's one of the most egregious examples of poor customer service I can think of. They should just admit that they have no control over this system. They can't even remove this option from the menus! Which they should do as it doesn't work anymore.


I've been receiving email updates of this thread all day:

Hello jackal,

stimpy has just replied to a thread you have subscribed to entitled - Now I'm not receiving any FT email - in the Technical Issues forum of FlyerTalk Forums.

This thread is located at:
http://www.flyertalk.com/forum/techn...-new-post.html

Here is the message that has just been posted:
***************

---Quote (Originally by TAHKUCT)---
As far as I know, only forum updates are not received by some members. Are you saying that you are not receiving threads updates also?
---End Quote---
Huh? I'm pretty sure it's all members and it's been going on for what, a year now? It's one of the most egregious examples of poor customer service I can think of. They should just admit that they have no control over this system. They can't even remove this option from the menus! Which they should do as it doesn't work anymore.
Thread updates work fine for me, although I only subscribe to a couple of threads by email (this one for testing purposes and the Nome Do thread for planning purposes; otherwise, trying to follow threads by email is FAR too overwhelming).

Forum updates are hit or miss (mostly miss), but I only subscribe to one forum by email (TalkBoard Topics, mostly just to remind me to check it regularly, since it's so far down the list of my subscribed forums in MyFlyerTalk), so I'm not missing much by that being gone. Besides, email updates of forum activity are kind of useless to me, because usually they'll be telling me of activity I already know about because I already visited the forum and read all of the interesting threads well before the email was sent out, so the email is just redundant and old information.


Originally Posted by KhalilSheikh
Thank you for the responses.

That is correct. I have not received in a long, long time the nightly forum update emails (they used to come in at 12:03 am on the dot, for years). For the thread updates I've been observing something odd: I only get update emails after I log into FT to view the specific thread. After the update email comes it, if I don't log back into FT to view the thread, I cease to receive the updates.
I'm pretty sure it's been that way for as long as I remember. Years ago, before I discovered MyFlyerTalk, I tried to keep up with FT via email (thread and forum updates--an impossible task, IMHO). The thread email updates were always only a single update regardless of the number of posts made in the thread, for as long as I recall.
jackal is offline