Interesting video Away from YYZ. Don't know if it would work with the Delsey as it's a double zipper!

Trying to do a reset with a pin/pen did not work djjaguar64.

SH suggested I speak to the Sheraton concierge as they surely must have encountered this problem before. Sure enough, it happens all the time where the combination lock malfunctions! Bellman called up the engineer who used a screw driver to release the pull tabs from the lock one at a time.

So my brand new suitcase is undamaged. And I can now go to ICN in my warm shoes instead of sandals!

Thanks for all the suggestions. And it seems that locking your suitcase is a waste of time, and only invites trouble in the case of combination locks! (BTW, going to the airport expecting them to unlock my suitcase would have been pointless as only TSA in the US is equipped with the unlock key!)

GHT, I was in SIN from 10-14. So far, we've been to Singapore, Saigon, Siem Reap and now heading to Seoul. Next year, we'll do the Ts!