Originally Posted by
Andrew Yiu
In terms of the process of clearing upgrades, nothing has changed. Upgrades are only cleared once a flight is closed (within 30 mins for domestic and 60 mins for the others); very often if there are only a few seats left in J, the agent will wait to see if any misconnects which will result in additional J seats being freed up (and this is especially true at a station with lots of connections such as FRA and LHR) hence there is often a delay in announcing that J is full and please board with your original boarding pass. Most of you will probably agree that it's rare these days that the J cabin remains wide open and your R doesn't clear prior to departure day?
Thanks for the update. The issue I and others seem to be encountering more frequently is that the upgrade list isnīt processed at all in a timely manner after the flight has closed. On intīl flights it used to be common to see upgrades being processed at T-55min, and a few more pax may have received an upgrade at T-30min or T-20min (incl. GA coming onboard to reseat pax) due to misconnects. Now, however, it seems upgrades are only processed much closer to scheduled departure while boarding is underway which is a major nuisance.
Could you please confirm that boarding with Y does not affect our chances of being upgraded / affect the upgrade list?
On a related note, it would be great to get some kind of update whether LMUs are offered when SE/E/Ps who requested an upgrade earlier than T-24h havenīt cleared the upgrade list?
Thanks!