<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Andrew Webber:
Define verification.
I think AC writes down info on my flight when I use the MLL, would that be sufficient verification if it were a RCC and UA billed AC for it? Nothing proves I was actually there, they could get all that information from the flight manifest. At some point, partners (they're not just suppliers, after all) have to trust each other.
andrew</font>
Andrew,
If I worked as an auditor for AC, and I was reviewing "lounge access billing", I would expect to see data behind where the monthly/quarterly/annual charge for lounge use was coming from. Just like jet fuel from the jet fuel supplier, meals served from the caterer, etc.
My point is that at no time over the last few months has anyone at UA made any effort in recording that an MLL Diners used the lounge (and I've been looking). The same can be said for when I used my RCC card (before I had the MLL Diner) when accessign MLLs.
So how can UA accurately bill AC? And how can AC pay the bill without knowing where the charge was coming from?
I think they allow each others members to use their lounges as a courtesy, and maybe there is a fixed annual sum paid from one carrier to another based prior traffic patterns or on code share traffic.
I dont think the lounges are run tight enough to bill accurately on a per use basis.