FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Nov 15, 2011, 2:28 pm
  #810  
IHG Service
Company Representative - InterContinental Hotels
 
Join Date: May 2011
Location: Salt Lake City Utah
Programs: IHG Rewards Club
Posts: 166
IHG Best Price Guarantee Support Desk

Hello All:

I want to thank mabramovich and several others for bringing to my attention the discrepancies of the Call Center Contact Hours of Operations on our sites. I deeply apologize for the inconvenience you have encountered.

You are correct the Hours of Operations for English is 24 Hours Per Day.

Please use the below link for contact details should you need to speak with a Best Price Guarantee Agent.

http://www.ichotelsgroup.com/h/d/6c/.../guestrel.html

I believe I have the hours of operations correct and up to date on all our our links. Should you see a discrepancy please send me a PM with the site (or link) and I'll be happy to work to get it corrected.

I'm very sorry for the confusion this has caused.

Kevin.
IHGCare
IHG Service is offline