FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Nov 15, 2011, 8:24 am
  #800  
yoyo
 
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Originally Posted by mabramovich
I believe so. You can compare rooms of the same type. You can always book the refundable rate on IHG, phone up the desk, and get them to verify the lower rate. They will then tell you that a lower rate exists but that you are ineligible because you didn't buy the cheapest rate (for that room), which is the AP rate. You can then offer to modify your reservation to the AP rate while they are on the phone with you. That's what I've done -- so there's no risk to try it.
But if they decide to deny your claim then you are stuck with a none refundable room which were cheaper to book on a 3rd party website (plus refundable), correct?
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