FlyerTalk Forums - View Single Post - Lost coat in first class - what can we do?
Old Nov 15, 2011 | 5:27 am
  #3  
dobba
 
Join Date: Mar 2008
Location: Epsom, Surrey
Programs: BA Exec Club Bronze, Virgin Flying Club Red, Swiss M&M Blue
Posts: 1,023
Originally Posted by tsg20
..... MIL slept on the flight after a few glasses of champagne, and woke up shortly before landing. ..


.. They got their stuff together,...

...that the FA hadn’t returned the coat, it wasn’t that MIL had left it...

..... especially since this whole thing was down to an error by a FA.

I do sympathise with the MIL for not having her coat but to put this all down to an error by a FA is stretching things a bit far IMO.

Yes the FA could have proactively returned it but it does sound like there were maybe more imprtant things happening at the time and it was good of them to give the F passengers the opportunity to leave.

Sounds to me like she had a few champers, forgot about her coat, didnt ask for it, left the plane without it and then remembered too late and now it's someone elses fault.

There is a chance you will get it back. I've heard many stories of happy reunions with property that people are happy to admit they have accidentally left on board and BA and BAA have been very helpful.
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