Originally Posted by
MileageAddict
When the W Times Square published a mistake rate of $25 per night, they honored it without any hesitation. So, there is a history of mistake rates being honored in NYC. Granted, that was Starwood and this is Hilton.
That is totally incorrect. I was one who was in on that deal for 12 rooms for 5 nights over Memorial Day weekend 2002 (and a few other weekends prior). Starwood called us trying to get us to take a higher rate. We held out, contacted the press and when it got into the Wall Street Journal that is only when they relented.