FlyerTalk Forums - View Single Post - Possible issues when booking EC
View Single Post
Old Nov 14, 2011 | 1:31 pm
  #4  
mendel k
 
Join Date: Sep 2011
Location: New York City
Programs: Delta gm Spg gold hilton gold hyatt platinum hertz presidents avis presidential
Posts: 773
Originally Posted by Varalith:17447997
Mendel,

If that's the case, then according to what I had been told, you should probably pay the fee if the EC fee was refunded to you (which is what I'm understanding you to be saying).

At this point you have an EC seat that isn't valid since you have no record of paying fees now (again, according to what I've been told).
When I spoke with the agent I told him I wanted to pay and was willing to pay, and had payed when I first booked the ticket. He said that since he changed the ticket to give me the reduced fare, it kept me in my ec seat but refunded me my money and he said there was no way he could charge me for it. I called gm line this morning and asked if I could swap seats to another seat in ec and they did without charging me. (I called because when I wanted to switch seats online it wanted to charge me. I have no problem paying for ec, its just that when a cs rep knowingly gives me the seat without charging me, then why should i pay? Im not cheating the system! I told him to charge me, he said he couldn't, and that's that!) I called back and they said I should've been charged, but since the agent said shed change my seat and didn't mention charging me for it, it was fine

Last edited by mendel k; Nov 14, 2011 at 1:45 pm
mendel k is offline